小鹅通

Tool introduction:

小鹅通It is the "Enterprise Private Domain Full Link Operation Tool" launched by Shenzhen Xiaogoose Network. It solves the pain points of "high cost of obtaining customers in the public domain, low efficiency of private domain conversion, scattered operational data, and difficult adaptation to multiple scenarios." The platform relies on the closed-loop capability of "global domain customer acquisition-private domain operation-transaction monetization-data review" to open up public domain channels such as Douyin, Xiaohongshu, video numbers, and public accounts and corporate WeChat private domain traffic pools, and at the same time provides e-commerce Integrated functions such as monetization, training management, SCRM customer operations, and sea adaptation. It has served customers in many industries such as new retail, training, corporate services, and sailing (such as Meaopai Balloon Art, Xiaoneng Xiong, and Kunlun Positioning), helping merchants achieve "public domain drainage-private domain precipitation-efficient transformation". Typical cases include training institutions Improve student retention through "check-in and refund tuition fees", and new retailers achieve performance growth through the private domain delivery + store system.

Core functions:

• Global customer acquisition: public domain drainage + private domain precipitation

  • Open up multiple channels: Support the mounting of products on public domain platforms such as Douyin, Xiaohongshu, video accounts, and public accounts, and quickly start e-commerce monetization;
  • Public domain conversion tool: Provide corporate WeChat live codes, channel live codes, etc., and use AI assistants to automatically assist customer service/sales services to reduce labor costs;
  • Advertising customer acquisition ability: Landing pages support scenarios such as form collection, paid conversion, and addition of enterprises and micro-enterprises to improve advertising ROI.

• Private domain marketing and e-commerce monetization

  • Quickly build an e-commerce platform: Support the shelves of physical goods, virtual courses, and service products, and provide store decoration, product classification, and order management functions;
  • Diversified marketing tools: including coupons, red envelopes, points malls, check-in tuition fees (such as "100 yuan for 10 consecutive days of check-in"), discounts on series of products, etc., to enhance user conversion and repurchase;
  • Store system linkage: Under the new retail scenario, store management (39 stores are operated simultaneously and 48 employees are managed), store customer binding and performance statistics are supported to achieve "online private domain + offline stores" collaboration.

• Enterprise Training Management

  • Multi-form course delivery: Support series courses, graphic courses, video courses, interactive courses, and can be set to unlock chapters (such as "8 bars of content to unlock");
  • Interactive training tools: including check-in, examinations, exercises, exercise books, and certificate issuance (such as "certificate after completing training"), suitable for internal training and external course delivery;
  • Data tracking: Count students 'learning progress (such as "50% learned") and course views (such as "256 views") to optimize the training effect.

• SCRM and customer operations

  • Lead management: Automatic allocation of retained capital clues (632 all clues and 128 allocated clues), supporting clues on the high seas, follow-up statistics, and transaction tracking;
  • Customer portrait: Record customer tags (such as "high repurchase" and "intended customer") and interactive data to help precise marketing;
  • Performance visualization: Sales SOPs and performance billboards are presented in real time (16 transaction clues today, and today's payment amount is 2999 yuan) to improve team management efficiency.

• Data and technical support

  • Data insight: Provide reports such as store visitors (3201), cumulative number of people paying (6018), user profiles, and traffic sources to drive operational decisions;
  • Technical support: Cloud-Cloud Load Balancer, global CDN acceleration, DDoS attack protection, support for multiple users to be online at the same time (high concurrency), and automatic cross-cloud line switching at the viewing end;
  • Operation and maintenance services: 24-hour demand feedback (processing rate>90%), product manager 1v1 reply, big customers enjoy 1v1 industry operation docking.

Usage scenarios:

• New retailers : Use Douyin to mount product drainage, use enterprise micro-live codes to deposit private domains, and then promote conversion through "private domain issuance + store self-collection", and simultaneously count the transaction amount of 39 stores (such as Single store 42341 yuan);
• Training institution : Set up a series of "Low-Card Diet 21-Day Challenge" courses, set up a "check-in fee refund" to encourage students to retain, and ensure the quality of training through examinations and certificate issuance;
• Enterprise service team : After obtaining clues from public domain advertisements, they are automatically assigned to sales (530 clues were followed up today), using customer portraits to record demands, and monitoring transaction progress through performance billboards;
• Overseas enterprises : Use overseas versions of tools to build private domain stores, connect with overseas platforms such as LINE, and realize a closed loop of "overseas public domain customer acquisition-private domain operation-multi-currency transaction";
• Self-media person/Short Video creator : Mount courses in the small red book/video number (such as "Internet Marketing Practical Course 199.9 Yuan"), and use 小鹅通 to complete the course delivery and interact with the students.

Applicable population:

• Short Video creators/self-media people: content producers who need to deposit public domain traffic (Douyin/Xiaohongshu fans) into private domain and realize it through courses/products;
• New retailers: Operators who need to open up "online private domain + offline stores" for offline store chain brands (such as catering and retail);
• Training institutions: Vocational education, corporate internal training, and interest training institutions, teams that need to realize course delivery, student interaction and data tracking;
• Enterprise service team: To B business companies (e.g. software, consulting), marketing/sales teams that need to manage leads and optimize sales SOPs;
• Enterprises going abroad: Enterprises that need to build a private domain operation system overseas to achieve cross-regional customer acquisition and monetization;
• Small and medium-sized business owners: Individuals or small businesses that do not have a professional technical team and need to build a private domain operation and trading platform with low barriers.

Unique advantages:

1. Global link closed-loop : From obtaining customers in the public domain (Douyin/Xiaohongshu) to precipitation in the private domain (enterprise micro), marketing transformation (e-commerce/training) to data review, there is no need to switch multiple tools. One-stop completion;
2. In-depth adaptation to multiple industries : Provide customized solutions for the four major industries of new retail, training, corporate services, and going overseas, with functions that suit the pain points of each industry (such as store management adapting to new retail, check-in and examination adapting training);
3. AI and technology empowerment : AI assistants reduce customer service labor costs, multi-cloud architecture ensures high concurrency stability (supports 10,000 people online at the same time), and data reports drive refined operations;
4. The service system is perfect : Including community benchmark sharing, multi-role services for housekeeper groups (account manager + service housekeeper), 24-hour operation and maintenance, and large customers enjoy 1v1 exclusive docking, lowering the threshold for use;
5. Rich customer cases : Serving benchmark customers such as Meow Pai Balloon (Global Balloon Art Ecology), Xiaoneng Xiong (Cognitive Science Training), and Kunlun Positioning (Strategic Training), with high industry recognition.